One of Yao Dao's main concerns is to respond effectively to the needs of Chinese medicine practitioners by offering them impeccable service and a wide range of high quality products.
In this specific context we have created the personal space and the online ordering system, with the main objective of simplifying the prescriber's work in a secure way.
The personal space:
After the registration, the sending of the necessary documents and the validation of his account, the practitioner obtains access to his personal space which allows him to:
- order products from our general catalogue
- order classic or personalized prescriptions
- consult the database (medicinal substances and formulas)
- consult at any time the products availability
- consult the history of his orders
- follow the different stages of the order: reception, processing, sending
- consult the offers and the advantages that Yao Dao proposes to him
The order process:
The ordering process is designed by practitioners who are fully aware of the difficulties of prescribers.
Simple and intuitive, it offers several advantages by allowing, among other things to:
- make an order with ease and speed, making it unnecessary to send emails or faxes
- select the delivery address with one click
- create a new formula by modifying a traditional formula or a prescription already ordered
- review, if necessary, with a simple click, the characteristics and actions of the medicinal substances that are part of the prescription.
- easily choose alternative products for those prohibited by the current legislation
- save the prescription in order to review it and complete it later
- remove any danger of misspelling the name of the medicinal substance
- know the total cost of the order before its validation
- facilitate the regulation of the prescription by offering the possibility of secure online payment