These general conditions of sale are applied exclusively between the company Yao Dao Ltd - VAT ID:BG204015681, Brichebor N°14, 1501 Sofia, Bulgaria and anyone visiting or making a purchase via the website www.yao-dao.com.
Anyone can read the general conditions of sale on the site www.yao-dao.com (after "Site"). These conditions of sale may be subject to change, the conditions applicable are those in effect on the website at the time of placing your order.
Article 1 - Conditions for placing an order
You declare to be at least 18 years and have the legal capacity or holds parental authorization allowing you to place an order on the Site.
Article 1.1 - Order "all public"
Some of our manufactured products are available to the large public and can be ordered by any Internet user. This orders are done via the website and settlement can be done on the site of our financial partner: Klikandpay by credit card, check or transfer. The number of products "all public" is limited to prevent the dangers of a possible self-medication.
Article 1.2 - Order "professionals"
Medicinal substances and all manufactured products are accessible to practitioners that justified their training in traditional chinese medicine and obtained a validation of their registration with Yao Dao. Receipts and other forms of specific and technical products are issued only on the advice of a professional.
Chinese Pharmacopoeia students are allowed after registering to perform commands under condition to be sponsored by a prescriber or confirmed by one of their teachers.
Article 2 - Order Status
The stages and realization of the order are available on the website .
Article 3 - Ordering
Orders are placed via the website. The recording of the complete mailing address of the client, as well as their email address and phone number is mandatory to place an order .
Article 4 - Validation of the transaction
By clicking "Submit" you agree to order, as well as the entire Conditions of Sale without reserve.
Article 5 - Price, availability and delivery
The prices displayed on the website are in euros, excluding postage costs or availability and may change during the year, provided that the products ordered are charged at prevailing prices during the recording of the command. Orders are accepted according to the stocks available. Yao Dao informs you of availability on the information page of each article.
Orders received before 11 am are shipped the same day. Orders received after 11 am are shipped the next day.
Article 6 - Refund
If the article you have just received does not match the order placed you can return it to us in its original packaging and in perfect condition, within 7 days of the reception and indicating the reason for the return, to Yao Dao Ltd, Brichebor 14, 1501 Sofia, Bulgaria. This return must be preceded by our prior agreement - any returns without our permission will be taken care. Yao Dao will refund you within 15 days after the reception of the authorized return. If the original packaging was damaged partially or completely, the reimbursement is not effective.
However the ordered items travel at the risk and responsibility of the buyer. Responsibility for Yao Dao ceases when the package is taken by the carrier and it is zero when receiving some parcel damaged by the carrier, in case of delay in delivery or in case of loss of the parcel. However, we provide the connection between the carrier and the customer.
Article 7 - Payment
The purchase is made when the order is placed, by credit card, check or transfer to our Klik & Pay secure partner.
Article 8 - Comments, critics
The website users can address us their critics, comments or any other contents, submit suggestions, ideas, questions or any other information as the content is not illegal, obscene, abusive, threatening, defamatory, slanderous, violating the intellectual property rights, or being prejudicial to third ones and does not consist or does not contain computer viruses, political activism, commercial solicitation, mass mailing chain or any other form of "spam" The reasons above are just exemplary and should not be considered as exhaustive.
Article 9 - Protection of personal data
We commit to protect all data that is personal. All personal data that we collect are treated with the strictest confidence and will not, in any case be communicated to others. In addition, and in accordance with current legislation, all users have the right to access, modify, rectify or delete their data.
Article 10 - Disclaimer
The points of view, comments and other information published on this website are for information and education purposes. In any way those points of view, comments and informations can constitute a recommendation of treatment (preventive or curative), an ordinance or a diagnosis and should not be considered as such. If you have significant discomfort or illness, first consult your doctor, physician or medical professional to adequately assess your condition. It should be noted that natural products and chinese herbs which are mentioned on this website do not necessarily have been approved by WHO.
The owner and the author of the website, as well as its contributors and content providers assume no responsibility for any possible consequences of the use of the exposed points of view, comments and other information, as well as associated external links.
The owner and the author of this website as well as its contributors and content providers assume no responsibility for the consequences that could possibly append due to the consumption of natural products and chinese herbs which are mentioned on this site.
You should not implement the information available on the website for the formulation of a diagnosis, determining treatments or taking/ or cessation of any medication without consulting a general doctor or a specialist.
You should not implement the information available on the website for self-treatment with chinese herbal substances or self- treatment in acupuncture. Acupuncture, chinese massage, chinese manipulations, chinese herbal medicine, chinese dietetics must be applied by fully trained professionals.
You recognize that the information available here is neither complete nor exhaustive and that this information does not address all of the different symptoms, medications and treatments suitable to the different pathologies and daily troubles that interest you, either in conventional medicine or chinese medicine.
In addition, this website in any way guarantee any result following the implementation of the exposed information and services.
Accordingly, you acknowledge that the responsibility of the wesite may not be sought under the information and services offered, and you agree that use of such information and services is at your sole responsibility, control and direction.